I attended “Introduction to Business Process Management” which was a great course. It met all my expectations and more. The trainer was approachable, professional and very good at conveying the material in a interesting manner. I would highly recommend this company.

Vibeke Clark
Vibeke ClarkGlobal CDS Information Developer

Board Leadership Development:

All my colleagues- without exception -came back with very positive feedback which I am proud of. They even recommended that others will have to attend this same programme of training in the future.

Molla MengistuVice President, Abay Bank

Introduction to Business Process Mapping and Improvement

In-house training workshop

2 days – £3290 for up to 5 delegates; £4790 for 6 to 12 delegates

These intensive, hands-on workshops are one of our most popular and effective solutions. We facilitate a series of short, interactive process mapping sessions that take you through a step by step method to find, measure and deliver real business improvements. These sessions typically find cost savings or profit improvements of at least 20% without the need for any significant investment. For more information, please read the case study of a tailored workshop we designed, developed and delivered for a UK energy company, or contact us to discuss your requirements in more detail.

Workshop outline:

The 2 day tailored workshop creates a simple plan that you can put into action immediately:

  • Select processes to improve
  • Map your selected business processes
  • Measure time, cost and quality for key stages
  • Identify and prioritise root-cause problems
  • Design optimised processes
  • Quantify the improvement (Optimised time, reduced cost, increased quality)
  • Formulate a plan to make and track the necessary changes
  • Measurable improvements and a sense of achievement in just 2 days for your team of up to 12 people

Download a course outline

Advanced Process Mapping Workshop outline:

3 days – £4375 for up to 5 delegates; £6375 for 6 to 12 delegates

The 3 day tailored workshop allows you time to explore the subject in more depth, or map larger, more complex processes:

  • Outline of the differences between Lean and Six Sigma approaches
  • Benefits of combining these principles in Lean Sigma improvement projects
  • Principles of successful change management
  • Draft process map
  • Draft process map
  • Creating a culture of continuous improvement through creating a learning organisation

Measurable improvements, deeper understanding and a sense of achievement in just 3 days for your team of up to 12 people

Download a course outline
“The Team members really appreciate your excellent contribution to our success through developing the Business Process flow charts”

“Many thanks for your excellent work”

“I would like to express my appreciation for your support to complete our process mapping”

If your organisation is not ready for these tailored programmes, you might be interested in our public courses. These outlines can be tailored to your requirements, to develop a programme specifically for you.