This 3-day virtual classroom course explores practical approaches to developing and implementing strategy. You will learn how to align and integrate strategic and operations management processes with support processes.
It develops a deeper understanding of performance management strategies from a business strategy perspective. The course unlocks the relationship between strategic and operational goals, targets and measures.
You will learn key strategies and receive practical guidelines to improve your performance management.
This course is delivered via zoom and offers 15 hours of continuing professional development with a certificate for successful completion.
The course provides an opportunity to build on your existing managerial skills, knowledge and experience. Using a mixture of short theory explanations, group discussions, individual work, exercises, presentations, video clips, case studies, problem-solving and feedback sessions, the course offers an interesting, varied and stimulating learning experience.
Participants learn in an interactive workshop environment how to handle their roles and responsibilities and achieve greater impact in their work. The opportunity is given to address specific organisational problems and work out solutions. The course leaders have extensive qualifications and experience working with clients in many industries integrating and aligning operational and strategic management. As part of the course initiation, individual concerns are captured and used to focus the workshop content.
Day 1 – Strategy execution problems and what to do about them
• Strategic planning – the execution issue
• Strategy as plans and patterns
• Integrating strategic & operational management
• Strategy as perspective
o Vision & Values, Mission & Goals
• Competitive strategy
Day 2 – Strategy alignment and integration
• Levels of strategy
o Corporate, Business, Functional
• Business Models
• Formulating, evaluating and updating strategy
• Translating Business Strategy
o Strategy Maps & Balanced Scorecards, Success Maps & Performance Prism
Day 3 – Managing and improving strategy performance
• Strategic difference
o Private sector (For profit), Public and third sectors (Not-for-profit)
• Formulating operations strategies (Operations, Marketing, Sales, HR, Finance etc.)
• Designing the ‘vital few’ performance measures (Going beyond KPIs)
• Setting the right targets
• Strategic performance – what does ‘good’ look like?